Serving Pierce & Thurston Counties
info@mypremierseptic.com
360.400.4343
Premier Septic Services LLC
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Submit a Review
"I would recommend Clarence for Septic inspections and pumping.
I like support local small family businesses. Clarence and Amy run a tight ship."
Moon S. - Customer, Yelm WA
April 21, 2022
"we used Premier for a house that we are rehabbing in Tumwater. It's refreshing when professionals actually show up when they say they're going to show up and do the job they say they're going to do for the price they say they're going to do it for!
I would highly recommend Premier and their septic services. Great company and I couldn't be happier! Thanks again!"
James E. - Customer, Tumwater WA
April 11, 2022
"Spetic pumping and servicing, uodated permited and registered"
Teglapr B. - Customer
April 9, 2022
"VERY RELIABLE, knowledgeable, efficient and safe!!! Recommend Premier and appreciate the extra care watching out for my property!"
Scott B. - Customer, Yelm WA
April 9, 2022
"Responsive and honest service.
Premier Septic has kept our system in good working order for several years now. Recommended."
Matthew D. - Customer, Rainier WA
April 5, 2022
"They have been very cooperative and worked very professionally with my septic problems.
They are knowledgeable in this area. I appreciate their work."
Merry H. - Customer, Roy WA
March 28, 2022
"This company is the best, quick to get an appointment and will answer any questions you may have,
never used anyone else 🙂 and the price is right.."
Jeanne C. - Customer, Orting WA
March 28, 2022
"Thank you for a job well done. Professional, friendly, great with communication. Left the yard in good shape too.
Thanks again would definitely recommend."
Gayle B. - Customer - Olympia, WA
March 25, 2022
"Professional knowledgeable would use them again in and out within an hrs knew what he was doing and got down to business
double thumbs up 👍 👍"
Gwythan - Customer, WA
March 21, 2022
"Excellent professional service. I highly recommend them."
Louis L. - Customer, Yelm WA
March 21, 2022
"GREAT SERVICE. THEY HAVE US ON A BIANNUAL SERVICE, AND MADE CONTACT FAR AHEAD OF TIME CONFIRMING APPOINTMENT, WHICH IS VERY HELPFUL."
Troy M. - Customer, Olympia WA
March 21, 2022
"Advised me about county requirements, arranged to do what was necessary to meet the requirements. Pumped and inspected my two septic tanks , submitted the required paperwork, and reported the county's results within a few days. They were upfront about costs, and did what was required."
Daniel M. - Customer, Yelm WA
March 21, 2022
"I would definitely recommend Premier Septic. Clarence was on time and very professional.
I had gotten a few over the phone estimates to have my septic pumped, and Premier beat them all hands down!"
Amy L. - Customer, Yelm WA
March 18, 2022
"Pumped my septic system, really did a good job at finding the tank risers"
Donald E. - Customer, Olympia WA
March 18, 2022
"Can't say enough nice things about this company and particularly Amaris, the front office staff. Amaris was not able to fit me into the schedule for a week and a half. I accepted her appointment but was candid about trying to line someone up that could come sooner. Despite that, Amaris located information about my system with the City (capacity, type, etc.) and sent me as-built designs. She helped me sort out whether I had a septic issue or an interior plumbing issue. She answered my many questions about how my septic system was designed to operate and gave me referrals on firms in the event that my system needed to be replaced. I was so incredibly grateful for her assistance. I ended up finding someone that could come that afternoon so Premier never made the service call. But Premeir is at the top of my list for future work given their helpfulness and consummate professionalism. Their rates are also reasonable--particularly for excavation if needed to locate your pump-out.
Thank you again Amaris!!!
Marnie T. - Olympia WA
March 11, 2022
"The Driver that serviced our tank needs went way beyond expected. My wife and I are both disabled however, our service man helped us with our needs and made sure we were safe when he left. I've owned and sold a few businesses, if I had an employee as respectful as him,
I would have hired him and everyone like him. Being a business man I've only met a few, men like this make a business successful!
A special thank you to the driver from my wife & I seems not enough!"
Floyd C. - Customer, Yelm WA
March 8, 2022
"Clarence was on time, professional, fast. Highly recommend Premier."
Chanh L. - Customer, Olympia
March 7, 2022
"Pumped out our septic tank. Came when they said they would and got the job done quickly and efficiently."
Brian Austin - Customer, Yelm WA
March 7, 2022
"Amazing service"
Amber B. - Customer, Yelm WA
March 7, 2022
"My go to person always there when I need them"
John G. - Customer, Yelm WA
March 7, 2022
"Nice to see prices online, not many companies do that. Owner is friendly, knowledgeable, and willing to take the time to explain and look at the problem and give you his take on what it will entail to get the job done. We need more work done and will definitely go with this company.
And, who can not love the logo!!!!!!"
Larry K. - Customer, Roy WA
March 3, 2022
"From the first time I called and spoke with Amy, until the job was done, this was 'service at its finest.' Got a reminder call and then the day came. Clarence was on time and came ready to help us, which he did. He showed me what needed to be done and then he did it; quickly and professionally. We needed to make some adjustments and Clarence did it. Solid people!"
Jeff M. - Customer, Yelm WA
March 3, 2022
"Showed up on time and did a great job! Would recommend there services for your septic needs!"
Jeff F. - Customer, Olympia WA
March 2, 2022
"The crew were friendly and professional. Yes, I would use them again."
Renae N. - Customer, Roy WA
March 1, 2022
"They were fantastic. Communications were excellent and septic tank was pumped and inspected in a timely manner. Report was emailed to us within a couple hours so we could apply for TOT the same day. Excellent service, nice people!"
Cathleen C. - Customer, Olympia WA
February 28, 2022
"Thanks Amy! Your fast response an complete the repair was a great."
Dave B. - Customer, Yelm WA
February 28, 2022
"My drain field was clogged to the point that my septic system was backing up. Clarence was able to find the drain field pipes and get them cleaned out.
Started my septic pump and it lowered the tank level like it was brand new."
Joseph Y. - Customer, Rainier WA
February 25, 2022
"I have used Premier Septic Service numerous times for my business. They have always gone a great job no matter what the problem.
They are always on time, honest, and efficient. I will continue to use them"
Rodney H. - Customer, Olympia WA
February 21, 2022
"Premier Septic did work at my house. He was on-time, professional and remained Calm even though there was a bit of chaos going on around him.
I would recommend 10 out of 10 times for Customer service and affordability.
As a Real Estate broker I will recommend Premier Septic for my clients Septic needs."
Larry H. - Customer, Yelm WA
February 17, 2022
"Easy to schedule appointment for septic pumping. Arrived on time with a call before to give precise arrival time.
Professional and friendly during the service."
Nathan M. - Customer, Olympia WA
February 16, 2022
"Very professional and charged us a fair price.
I will use this company again. I was very impressed !"
Zachary M. - Customer, Yelm WA
February 16, 2022
"Premier Septic Services provided professional & prompt service.
We will definitely use them again and pass their name on to our family & friends!!!"
Ron S. - Customer, Yelm WA
February 15, 2022
"Septic tank pumped and inspected. Would recommend this company and use them again!"
Ashley O. - Customer, Yelm WA
February 11, 2022
"Premier Septic (Yelm) gave us excellent service twice now - pumping two years ago and maintenance this year. Both Amy and Clarence were friendly, courteous, and professional in our dealings with them. Clarence was the best septic tech we've ever dealt with!"
Denis D. - Customer, Roy WA
February 10, 2022
"Premier offer small town service full of integrity and honesty. Booking the appointment was accommodating, and communication during the visit was awesome. They told me possible reasons for my issue and gave advice to prevent free future issues. Thank you!"
Karen M. - Customer, Yelm WA
February 7, 2022
"Great customer service!"
Rocio F. - Customer, University Place WA
February 7, 2022
"Nice Job!"
Anthony M. - Customer, Rainier WA
February 1, 2022
"Clarence called before he left their shop and arrived when scheduled. Answered several questions I had concerning our system (older tank).
Very happy with the job they did, will definitely use this company again."
James F. - Customer, Tacoma WA
February 1, 2022
"Clarence was terrific. Came out immediately on a Sunday to assess our septic system. He squeezed us in the next two Sundays to locate the drain field pipes, jet them clean, and bring the pipe end up to the surface for future cleaning/maintenance in the future.
I'll definitely contact Premier for future septic work when necessary."
Dan M. - Customer, Olympia WA
January 31, 2022
"I am 100% happy with my service. Quick, professional, and helpful.
Got my septic cleaned out and fixed an issue with my pump. 10000% would recommend."
Brian D. - Customer, Yelm WA
January 31, 2022
"We first used Premier when we purchased our home five years ago. The gentleman, made sure I understood septic maintenance and how to check my tanks. I appreciated that they wanted me to feel confident and knowledgeable and not just dependent. We had once to call with an issue and they helped us over the phone. We just used their service again to have our system pumped and again great costumer service!"
Malinda P. - Customer, Yelm WA
January 25, 2022
"Septic pumping and Time of Transfer. Clarence was on time, professional, and had the job completed quickly.
Will definitely use this company in the future."
Joanne L. - Customer, Yelm WA
January 25, 2022
"This the second time we used premier and we think this one of the best pumping services you could ask for.
They are very helping about learning about your septic tank and we have a fast system which takes more knowledge working on them."
Ron P. - Customer, Olympia WA
January 19, 2022
"Friendly, efficient and professional. Started with the easy route first to see if he could fix our problem and that was the issue!!
Definitely using him again for all our septic needs!"
Mandy J. - Customer, Yelm WA
January 18, 2022
"We just recently had our septic done and are very happy with the service. They were on time and made sure we were taken care of right away.
We would highly recommend them to any looking for honest and professional service."
Monique F. - Customer, Rainier WA
January 10, 2022
"Friendly, show up with short notice in heavy snow, very knowledgeable diagnosis and fix the problem in a short space time.
Will definetly use them again."
Kelvin M. - Customer, Yelm WA
December 28, 2021
"We had the pump our septic tank for maintenance. Great service from start to finish. Reasonable rates with no surprise price changes. Charged what we were quoted. We will definitely be a repeat customer. Highly recommend."
Lisa P. - Customer, Rochester WA
December 20, 2021
"I have used Premier Septic in the past for tank pumping. This time was for a presale pump and certification.
I would highly recommend this business for all of your septic needs."
Ed H. - Customer, Yelm WA
December 20, 2021
"Great Service. Booking was easy. Worker was friendly and respectful. Wish I could pay with credit card but I get it."
Brenda N. - Customer, Eatonville WA
December 20, 2021
"Easy to communicate with, showed when stated, knowledgeable about septic pumping"
Customer, Yelm WA
December 18, 2021
"Courteous, prompt and efficient service provided by well qualified staff. I highly recommend!"
Dianne D. - Customer, Yelm WA
December 15, 2021
"Clarence has pumped our septic system for several years now. He treats us like family every time he comes. He goes above and beyond just pumping our septic tank. He inspects everything and has noticed when a cap was cracked and replaced it at no charge. The company tries to find ways to save us money. They educate on how to care for our system. They are military friendly. We used one different company when we first moved in and it was a much different experience. With Premier, they see us as a customer rather than a number and take their time addressing our individual needs. It really feels like we have family looking over us. We'll never use any other company!"
Jennifer P. - Customer, Rainier WA
December 13, 2021
"These guys are great! I was impressed by them so much last time they were here for septic inspection, they are now my permanent septic people! Fair prices, thorough job, knowledgeable, prompt, excellent customer service. Highly recommend!"
Crystal E. - Customer, Rainier WA
December 10, 2021
"Great Communication w/Company and driver! They know what they are doing!"
Taylor P. - Customer, Yelm WA
December 10, 2021
"When Clarence got here he was on time and went right to work give me more information then what he came out for help me out on how the system worked and gave me what he thought was wrong and they will be back out in the summer to fix it would hire them definitely again"
Rodney S. - Customer, Tacoma WA
November 29, 2021
"Septic Repair. They were awesome came out the day before Thanksgiving and were very kind. Very responsive. Will use again."
Sunshine H. - Customer, Yelm WA
November 29, 2021
"Great experience with Premier Septic! I needed a septic inspection and pumping. I was thinking about getting risers installed but they recommended against it when they saw my septic setup, which I really appreciated the honestly and recommendation. They also recommended when my next pumping should be. I would definitely use them for my septic needs in the future!"
Sean W. - Customer, Olympia WA
November 29, 2021
"Premier pumped our home septic and installed new risers. Great customer service and pleasant on-site experience all around.
I have no hesitation recommending Premier for professional residential septic maintenance."
Ray H. - Customer, Yelm WA
November 29, 2021
"A service provided as expected. I needed a septic system repair, Clarence was knowledgeable and made short work of it.
They scheduled and made the necessary repairs at a reasonable price. Can't ask for more."
David L. - Customer, Yelm WA
November 25, 2021
"Scheduled a septic pump out and service was on time and very professional. Explained the requirements for inspections needed by the county so we added that service as well. We appreciate honesty and integrity in our local businesses and highly recommend Premier Septic Services LLC."
Kevin F. - Customer, Rainier WA
November 23, 2021
"All services have been great no problems things went good and smooth.
We have and will recommend your services to others in and around are area."
Jeff T. - Customer, Yelm WA
November 22, 2021
"Very reliable , on time and informative."
Jeri B. - Customer, Olympia WA
November 22, 2021
"Good communication; Friendly and helpful"
Reis T. - Customer, Yelm WA
November 22, 2021
"Awesome service, reasonable rates, friendly staff."
Karma B. - Customer, Olympia WA
November 22, 2021
"We hired Premier Septic Services to pump our septic system. Amy & Clarence are very nice folks, and their prices are reasonable.
Clarence did a thorough job, and answered all my questions as he was pumping the tank.
I would definitely recommend them to anyone who needs their septic system pumped!"
MoparRules - Customer, WA
November 22, 2021
"We have used Premier Septic Services LLC for years to inspect and pump our 4 septic systems. They are first rate."
Tom S. - Customer, Roy WA
November 20, 2021
"On time and did a great job pumping septic. Very knowledgeable and helpful"
Scott S. - Customer, Graham WA
November 18, 2021
"Premier Septic was a pleasure to work with and priced right. The tech who came out was very professional, friendly and knowledgeable.
I highly recommend them to everyone who needs their septic system maintained."
Jason B. - Customer, Puyallup WA
November 17, 2021
"They pumped the septic and identified a failed drain field."
Shawn N. - Customer, Yelm WA
November 15, 2021
"Premier Septic pumped and inspected our septic tanks for us. They were responsive and on-time, and acted professionally after a different company was extremely unprofessional and unhelpful. I’ll use Premier again next time."
Kattarina S. - Customer, Olympia WA
November 15, 2021
"Used for regular service. Professional, prompt and on time."
Mikalyn J. - Customer, Yelm WA
November 13, 2021
"Friendly , knowledgeable , professional , with reasonable rates . What more could you ask for 😊 I highly recommend them ."
Lisa M. - Customer, Graham WA
November 10, 2021
"I called Premier because the first septic pumping place came out and said they didn't have enough hose to reach my tanks, weren't planning on getting it, and left. Premier sent convenient reminders, arrived on time, and their estimate for how long it would take was spot on.
I'll bookmark them to use next time."
Kat S. - Customer, Olympia WA
November 10, 2021
"Had an alarm on my septic system and called this vendor due to five star ratings and proximity to my home. Super glad I did. They tried to help me diagnose the issue without a service call first, then provided a detailed explanation of costs up front. The technician was on time and explained everything he was doing. He solved my problem with minimal cost. This is a super company that I referred to my real estate agent for future home inspection work. Highly recommend Premier Septic Services."
Phil J. - Customer, Roy WA
November 10, 2021
"New to having a septic system, and even though it had been inspected prior to our purchasing our home/property, I wanted to have the system evaluated and get some insight on how to take care of it. I was extremely satisfied and impressed with the knowledge and assistance in understanding our system! Highly recommend Premier Septic Services, LLC."
Dave A. - Customer, Yelm WA
November 10, 2021
"Your employee was on time and knowledgeable.
He also answered all my questions and got the job done quick. You guys are awesome"
James V. - Customer, Yelm WA
October 20, 2021
"The price sure went up in the last 2 years...!"
Larry J. - Customer, Yelm WA
October 20, 2021
"This company has knowledgeable and courteous personnel! Would definitely recommend."
Rosanne D. - Customer, Yelm WA
October 8, 2021
"Awesome service and communication with customers.
Really make it a priority to make the customer feel at peace with information given and work performed"
Johnathan O. - Customer, Yelm WA
October 8, 2021
"My system was pumped today. Great communication, service, and the final bill matched the prices they indicated on their website,
so I knew what to expect. Would definitely recommend to family and friends."
Cheri J. - Customer, Olympia WA
October 1, 2021
"Very easy and realiable service!"
Gabriela M. - Customer, Yelm WA
September 28, 2021
"Local family owned business. Great customer service"
Heather M. - Customer, Yelm WA
September 25, 2021
"Great job through out the whole time."
Ron J. - Customer, Yelm WA
September 21, 2021
"I have used Premier in the past for a septic pump repair and replacement. Clearance was knowledgeable and honest. This time I just had septic pumped..he was prompt, courteous and answered all my questions..I would highly recommend them to anyone now and in the future..
I appreciate fine folks like him."
Kim W. - Customer, Yelm WA
September 11, 2021
"When I was looking for Septic Service I called 5. I also checked in Yelp. Premier Septic was the only company that answered my call, with the most helpful and friendly receptionist. I explained what I needed, and she gave me an appointment that was agreeable. I received an email confirming the appointment. I received a text when the tech was on his way. (2 others returned my call the following day. 2 never called back.) When he arrived, he was most cordial and went about his work efficiently. He told me how I could see the report he filed. He accepted my payment, left a receipt, and told me to call anytime if I have trouble.I definitely will. I recommend Premier Septic Services!"
Boda S. - Customer, WA
September 9, 2021
"This was the first time that we had used Premier and we were pleased with their service and they will be
the organization that we contact in the future as well."
Tom F. - Customer, Rainier WA
September 8, 2021
"Clarence came out to check our septic alarm. He arrived exactly on time and got right to work, explaining what happened/what he was doing the whole time. He thought he needed to replace one of the floats, but realized it wasn’t needed, so he said he wasn’t going to replace it and charge me for something that wasn’t needed. He told me if I had any problems in the next couple of months to call him and he would come out and replace the float, but it shouldn’t be necessary as it didn’t appear to be doing anything. Something I appreciate very much when someone does any kind of service for me. I was lucky they had a cancellation and could get me in right away, but was still pleased to hear they could have gotten me in by the end of the week regardless, with no large “extra fee” like other places had quoted me."
Nassra M. - Customer, Yelm WA
September 7, 2021
"Pumped and inspected my my septic. Over 25 years experience.
Friendly, professional, on time, and accomplish task in a timely manner. Outstanding company. Recommend to anyone."
Shaun B. - Customer, Roy WA
September 5, 2021
"I did my 3 year septic inspection done today with Premier and as said in other reviews, Clarence the owner, is friendly and on time and and helped me understand my septic system. Had to say, finally found a company who I can trust for my septic needs. Great job Premier Team. Thanks again"
Shawn S. - Customer, Olympia WA
September 5, 2021
"This company was great! They made an appointment easily and kept you up to date when they would arrive.
They took care of everything and did it in a professional friendly manner. I highly recommend them!"
Teresa N. - Customer, Yelm WA
September 3, 2021
"Very happy with the professional service from the office to the field.
Highly recommended"
Garry G. - Customer, Yelm WA
September 2, 2021
"Excellent service today, friendly, on-time, and efficient."
Glenn M. - Customer, Graham WA
September 1, 2021
"Truly a nice guy! Knowledgeable and awesome!"
Michael L. - Customer, Olympia WA
September 1, 2021
"very happy with your service"
David B. - Customer, Yelm WA
September 1, 2021
"Awesome service above and beyond. So I called them up because I was pretty sure I was going to need to have my tank pumped (turns out yep, it had been over 7 years!). I was really bummed out that they didn't have an appointment until 3 weeks out. I really wanted to use them because of their high customer service rating and what I thought was their extremely good price, so I booked the appointment but was reluctantly willing to shop around more to maybe find another business that could get me in sooner. While I was talking on the phone with the service manager (sorry I can't remember her name she was so nice) she offered to put me on an on-call list in case someone canceled. She told me it didn't happen often but if it did she would definitely be sure to call. I didn't even get a chance to talk to any other business before she calls me back a couple hours later all excited because someone actually did cancel! Yay! And it was within 2 days! Double yay! Needless to say the service guy (I'm so bad at remembering names!) was really awesome! We live on a river bed so we have rocks with a little dirt thrown in for our yard. He proceeded to dig through about 75 square feet of rocks (80%) the size of grapefruit and dirt (20%) to uncover the 3 caps he needed access to. He went through that stuff like a hot knife through butter. Long story short, our tank is empty but my wallet isn't. Premier managed to make a mundane, nasty chore actually pretty darn interesting and definitely informative! They know their stuff. Even though I don't have any experience with this type of service from any other company I wouldn't hesitate to seriously recommend Premier. Even though I didn't have to (thank you to whoever canceled!) I would have waited the 3 weeks, showers and laundry be damned, knowing what I know now. Thank you Premier People!👍"
CC N. - Customer, Tenino WA
August 28, 2021
"We were very happy with the service from Premier Septic Services llc.
Quick, professional, efficient, clean and got the job done in a timely manner. Made sure we were happy."
Garry T. - Customer, Yelm WA
August 28, 2021
"I absolutely love this company. They are the nicest most professional team and I am so pleased to be a customer! Thank you for your hard work!"
Cassie W. - Customer, Spanaway WA
August 24, 2021
"This place is amazing! So helpful, kind, and fair! Please use them for anything you can!"
Jacqueline H. - Customer, Roy WA
August 24, 2021
"We used them to inspect our septic system for the county. They were on time, fast, and very professional. All that and at a great price!
I will definitely be using them again."
Jeremy & Carrie R. - Customer, Yelm WA
August 23, 2021
"When I feel most grateful for Clarence is when there is an issue / a problem that needs to be resolved.
He alters his schedules to accomodate emergencies. His pricing is fair and he can be relied upon when the shit hits the fan!"
Lida C. - Realtor/Customer - Yelm, WA
August 21, 2021
"I called them earlier in the day and they took the time to swing by and take a look at our septic.
Clarence took the time to explain things to me. Definitely will use them again. They are awesome."
Mary T. - Customer, Yelm WA
August 17, 2021
"Scheduling was quick and only a couple weeks out. Clarence called the day of service and said he was ahead of schedule and offered to come earlier than expected which was wonderful! He did a great job quickly and even replaced screws we didn't know were missing.
We will definitely recommend him to friends and family if need be and will use him again in the future. Thank you Premier!!!!"
Katie F. - Customer, Roy WA
August 13, 2021
"Clarence was out today and did a phenomenal job. He was friendly and answered all my questions. I had my septic pumped and pump chamber inspected. Upon inspection, the pump chamber was flooded and he got everything working without nickel and diming me. He was thorough and I appreciate the honesty with the services performed, as I have not always been so fortunate with other septic companies. I highly recommend Premier and Clarence for any work needed. Thank you! I will add that when I called to schedule the appointment, I had a whole bunch of questions and the receptionist was also incredibly friendly, knowledgeable, and patient. Overall, a wonderful experience."
Amber F. - Customer, Graham WA
August 11, 2021
"They are friendly, do a great job, helpful and full of information!"
Tony S. - Customer, Yelm WA
August 9, 2021
"Awesome company!!"
Heather D. - Customer, Yelm WA
August 9, 2021
"Clarence did a great job installing risers for our septic tank. I highly recommend Premier Septic Services!"
Deborah A. - Customer, Olympia WA
August 7, 2021
"Fair price, hard working, on time with great communication and so knowledgeable, they have my business 100%, don't look any further!
Thank you Amy and Clarence at Premier Septic!"
Janell S. - Customer, Rainier WA
August 3, 2021
"Excellent customer service from beginning to end! Thank you!"
Cassy T. - Customer, Yelm WA
August 3, 2021
"Clarence and Amy (Premier Septic owners) are exceptional to deal with. I have had a number of septic companies perform O & M inspections and pumping operations and I would put Premier Septic easily at the top, primarily due to their customer service, honesty, price and knowledge.
They are the company I trust for my septic needs."
Scott E. - Customer, Roy WA
August 3, 2021
"Always great service!"
Amy S. - Customer, Roy WA
August 2, 2021
"Septic System 3 year inspection Clarence was not online time, he called prior to his arrival. He was very professional and informative."
G.M. - Customer, Yelm WA
August 1, 2021
"Highly recommend them- every time we’ve ever needed them to come out they have been helpful, respectful and friendly- not to mention knowledgeable!"
Jennifer C. - Customer, Yelm WA
July 28, 2021
"So friendly and so nice. We had issues with our septic and they talked with my husband over the phone before coming out to help us solve the issue before we paid the service fee. That right there told us that they weren’t all about taking money from customers. They genuinely care about the customers and their needs. Definitely found out forever septic company if we have any future issues"
Jessie G. - Customer, Yelm WA
July 28, 2021
"They were so friendly and so nice. The lady on the phone and the gentleman that came out to help us. We had issues with our septic (first time owning a home with a septic) and they talked with my husband over the phone to help us solve the issue before sending someone out and paying the service fee. The gentleman that came out was showing my husband things to do in the future and teaching as he was going. Very informative and definitely helpful! That right there told us that they weren’t all about taking money from customers. They genuinely care about the customers and their needs. Definitely found our forever septic company if we have any future issues."
Jessie G. - Customer, Yelm WA
July 28, 2022
"Premier team kept us informed through emails of appoinment and by phone calls. Showed up on time and performed the services promptly.
Inspected the septic system for any potential issues. None found. Great job!"
Kermit B. - Customer, Roy WA
July 28, 2021
"We had an excellent time working with Clarence. He was kind, patient, and very helpful in figuring out where our septic and pump were, and very quick to diagnose and fix the problem. Thank you for the great service!"
Jim B. - Customer, Yelm WA
July 28, 2021
"Friendly, professional service!! On time and truck and equipment were clean. Very pleased!!"
Jim P. - Customer, Yelm WA
July 22, 2021
"Easy peasy - thank you for great service as usual"
Bill J. - Customer, Rainier WA
July 19, 2021
"Super helpful and knowledgeable! Gave me some tips I didn't know about. Very professional and fast! Thank you!"
Andrea P. - Customer, Yelm WA
July 16, 2021
"On time, efficient, honest."
Michael P. - Customer, Yelm WA
July 14, 2021
"We called Premier because our septic alarm went off, and they were able to come out and resolve the issue for us the very next day.
It’s a quality, family owned company, and we’re going to use for them for all of our future septic care needs."
Heather F. - Customer, Rainier WA
June 30, 2021
"Top notch service."
Larry M. - Customer, Olympia WA
June 30, 2021
" Promp, courteous, and knowledgeable, and fair prices."
Anna C. - Customer, Yelm WA
June 28, 2021
"Ya'll made this so easy on us!
Fast at responding to my inquiry, great communication, showed up on time, representative was pleasant and answered my questions, cost was reasonable. We will always use Premier Septic and thank you so much for providing the service that is so hard to find anymore."
Shatanna H. - Customer, Yelm WA
June 28, 2021
"Clarence pumped our tank, discovered the screen in the tank was broken so it was clogging the system, which was then causing our toilets to run very slowly or not at all. He fixed the screen and problem solved! I've worked with Premier for at least 20 years (I am a real estate broker) and always recommend them to my seller/clients. Thank you Amy and Clarence!"
Nancy W. - Customer, Yelm WA
June 24, 2021
"Very knowledgeable and friendly. He guarantees the price quoted. I would definitely recommend them to anyone."
Adam S. - Customer, Yelm WA
June 24, 2021
"On time, efficient service, helpful recommendations, and competitive pricing. 5 stars all the way."
Ben B. - Customer, Rainier WA
June 24, 2021
"Great costumer service, explained everything and was super helpful."
Luke T. - Customer, McKenna WA
June 16, 2021
"Clarence communicates very well and did a great job. I will be using them again for an septic needs."
Devan Z. - Customer, Yelm WA
June 15, 2021
"Love working with Premier! They're honest & have great service"
Cynthia G. - Customer, Olympia WA
June 14, 2021
"Great service June 9th and very happy supporting local business. Excellent notifications about scheduled service and reminders. Thank you Clarence for a great job pumping out my septic system. Would recommend your service to anyone."
Gerard D. - Customer, Yelm WA
June 13, 2021
"Did a thorough job in a professional manner and treated our property with respect."
Timothy B. - Customer, Yelm WA
June 9, 2021
"Definitely would call them anytime again if I have a problem with my septic"
Sarah M. - Customer, Yelm WA
June 8, 2021
"I just want to thank Premier septic for their outstanding work they done on the septic system. They were on time for doing reports that I need it for the sale of the house. This company is hard-working honest and and are not going to charge you for something you did not need."
Jose V. - Customer, Tenino WA
June 5, 2021
"Clarence is awesome - gr8 job!"
Gerard M. - Customer, Yelm WA
June 2, 2021
"Friendly, efficient and on time! Thanks Clarence!!"
Jeri D. - Customer, Yelm WA
June 2, 2021
"I have never been disappointed with the service that I have received with Premier Septic.
It is always prompt and work done efficiently. There are never any repairs identified that are not legitimate. Prices are fair and service is excellent. Lida Cozzetti Windermere Real Estate"
Lida C. - Realtor, Windermere Real Estate Yelm WA
May 27, 2021
"Had them install risers for my septic tank. He was professional and very fast. I will use this company again for future services."
Alan S. - Customer, McKenna WA
May 24, 2021
"Premier is honest, affordable, and reliable. I highly recommend them!"
Clearwood Community - Customer, Yelm WA
May 22, 2021
"Clarence was very helpful and thank you."
Marlene S. - Customer, Yelm WA
May 21, 2021
"Needed my septic tanks pumped and inspected to sell my home in Clearwood. Man showed up within the window time given and called an hour in advance of when he’d be there. Everything went smooth other than I had a bad sensor which was no problem because he came with everything necessary to repair that on site. Overall did a great job!"
Tyler Z. - Customer, Yelm WA
May 20, 2021
"Premier Septic Services did a great job! Called ahead, showed up on time, didn't leave a mess behind! I was so pleased with the professional friendly service that I even gave a tip. I highly reccommend this business if you need your septic system needs!!! Definitly 5 stars!!!"
Fran H. - Customer, Yelm WA
May 19, 2021
"This was the first time that I needed my septic pumped in my current home. I contacted several companies to get rates.
Amy answered all my emailed questions promptly and thoroughly, giving me prices on everything I asked about.
On the day of my appointment, Clarence called during the 2-hour arrival window to say he was running a tad late due to extra work needed at the previous job). I think he still actually arrived on time. He was fast, efficient, and patiently answered all my questions as I hovered around watching him work. Very pleased with the whole experience. I'll definitely work with them again next time."
Tracey K. - Customer, Olympia WA
May 19, 2021
"Excellent service, great prices!"
Diana G-B. - Customer, Roy WA
May 11, 2021
"Clarence was fabulous. We had an issue that came up separate from the original reason he was here.
He was honest, fast, and thoroughly explained everything."
Stacey T. - Customer, Yelm WA
May 11, 2021
"Very professional, showed up when they said they would and got the job done and a little bit more. They didn’t charge me an arm and a leg like the neighborhood septic service. I would recommend Premier septic and I will be calling them again in the future."
Jeri B. - Customer, Lacey WA
May 10, 2021
"fast and explained things so I could understand"
Bruce W. - Customer, Olympia WA
May 10, 2021
"Very prompt and fast professional service."
Garrett L. - Customer, Tenino WA
May 6, 2021
"Very thorough inspection. Clarence was friendly and professional."
Michelle K. - Customer, Yelm WA
May 5, 2021
"Dependable and honest people. Clarence and Amy are pleasure to work with. Get in line as they are in high demand."
Moon S. - Customer, Yelm WA
May 1, 2021
"Fast, professional, and knowledgeable.I highly recommend them."
Ron S. - Customer, Yelm WA
May 1, 2021
"Very helpful with information/education about septic systems."
Deborah A. - Customer, Lacey WA
April 30, 2021
"they did exactly what I needed and did it very well! I highly recommend their services."
Rodger R. - Customer, Yelm WA
April 30, 2021
"Very knowledgeable and friendly. Worked hard to break up and remove the debris in the tank. 100% feel we received a premium service."
Shelley N. - Customer, Yelm WA
April 23, 2021
"Great communication and customer service. They are honest, prompt and informative. Thank you!"
Jessica S. - Customer, Olympia WA
April 22, 2021
"Very friendly and professional!"
Michael E. - Customer, Yelm WA
April 22, 2021
"What a professional, Clarence showed on time but I couldn't find my septic cap ( No county plan on file) so I wasn't ready. It took him less than 5 minutes to find it, obviously many years experience, he finished digging it out (22 inches down) and was pumping. Saved big bucks and got my inspection done. Great price and professional confident service with a military discount to boot. Wouldn't call anyone else, thank you Premier!!!!"
Mark L. - Customer, Yelm WA
April 21, 2021
"These people are fantastic and reasonably priced!"
Adriene V. - Customer, Olympia WA
April 20, 2021
"premier septic goes above and beyond to educate you and help you. just had our tanks pumped and the service is top notch. our 2nd time using them and we will always be returned customers. i highly recommend them! 👌"
Brandi R. - Customer, Yelm WA
April 15, 2021
"I have been using Premier Septic Services for many years and have been very pleased with their services. Charlene Roy, John L Scott Real Estate"
Charlene R. - Customer, Yelm WA
April 13, 2021
"Better prices for state inspections than anybody else that would contact me back on Yelp.
Very quick responses and even better service. The gentlemen that came to do the inspection was very nice and informative.
The customer service was excellent. I will be back for future work for sure."
Tristan G. - Customer, Olympia WA
April 2, 2021
"Fast and efficient with excellent communication. Sadly, due to the results of our inspection we will meet again, sadly for our pocketbook that is."
Jim R. - Customer, Roy WA
March 30, 2021
"first experience with septic issues and I'm glad I called premier!! fair prices. great customer service!!!"
Shana S. - Customer, Yelm WA
March 30, 2021
"Great experience! Very helpful!"
Margie B. - Customer, Olympia WA
March 30, 2021
"100% I would recommend. Very honest and an excellent job done. I would trust them with any job.
The guy had to go into my tank to repair and it’s still working to this day. Thank you!"
Maree Z. - Customer, Yelm WA
March 30, 2021
"GREAT HONEST Service - totally.
Our septic Alarm started ringing. After two weeks of a few rings... we needed help. We called Premier Septic Services to fix whatever was going on. They answered, the gal was super nice (not an answering service !) and came they came out. Super nice service guy and he knew his job, he knew what the issue was. Fixed our septic problem and all is good !! No worries with this company !!!"
Peter M. - Customer, Yelm WA
March 25,2021
"From scheduling the service to inspecting and pumping the septic system, the Premier Septic Services
team was professional, knowledgeable and communicated what was happening at every step of the process.
All required notifications to the county were promptly filed thus ensuring the task was complete. I highly recommend Premier Septic Services."
Ramone D. - Customer, Olympia WA
March 24, 2021
"This company was amazing. Called in the morning, was all repaired with a new floater and pump and some very helpful knowledge and tips by late afternoon. Thank you for fitting us in your tight schedule, for your patience and professionalism."
G.P. - Customer, Olympia WA
February 20, 2021
"Kind folks with great communication, honest pricing, very respectful of Covid safety.
We clearly understood any issues found in the inspection and were given fair cost for fixes. Also, on time!"
Shannon D. - Customer, Yelm WA
February 16, 2021
"Premier is so good to work around bad weather for us. We had them scheduled for one morning; snow storm got in the way. We had them scheduled for another morning; slow delivery of new tank due to snow storm got in the way. They fit us in for a third time and we know we will see them early Thursday to pump out our 52 year old tank so we can decommission it! Thanks, Clarence and Amy."
Suzie L. - Customer, Yelm WA
February 18, 2021
"We have to get our Septic inspected every 3 yrs per the county, we have now been in this house going on 3 yrs and got a notice that we needed to do this. I called a few companies and decided on Premier. Amy helped me make the appointment and was super nice! It was quick and easy. Clarence was on time and called to let me know when he was on his way. He was really informative and answered all my questions. Even showed me where our drain field was and it was NOT where we thought it was! really important info to have.
I highly recommend Premier Septic Services and will contact them should we need anything in the future"
Bunny R. - Customer, Olympia WA
February 20, 2023
"Fantastic company. Great people, great service and very professional. Highly recommend" "Professional, reliable, and very kind people.
Customers for life. You can't go wrong by choosing Premier!"
Kimberly B. - Customer, McKenna WA
February 16, 2023
"We recently had our septic system pumped. Premier Septic Services LL did a great job. Very quick response. We will definitely use them again."
Carole S. - Customer, Roy WA
February 13, 2023
"This company is very professional and has great customer service!"
Camille M. - Customer, Olympia WA
February 7, 2023
"Clarence was so professional, he knows his trade very well and taught me a lot about my system, as well as quickly and inexpensively repairing an issue the previous company incorrectly advised a much more expensive solution to. I've only had a septic system for two years and the previous company let me know that my alarm was faulty and that I needed an electrician. I paid an electrician to come out, who advised digging up the driveway to relay wires from the system to the alarm in the garage. Clarence performed some common sense troubleshooting and very quickly found I only had a faulty float and replaced it within about 5-10 minutes. Premier Septic is my permanent septic servicing company now.
Thank you so very much Clarence!"
Anna C. - Customer, Tumwater WA
February 2, 2023
"Excellent and timely service. These guys got me on the books for a routine pumping and were very reasonable. Checked things out, let me know that nothing else really needed to happen with my system. Great to work with!"
James S. - Customer, Olympia WA
February 1, 2023
"Good folks who care about their customers and treat them right."
Robert B. - Customer, Lacey WA
January 30, 2023
"Premier Septic has performed our inspections and pumping for the past 5 years. We have a whitewater system with an ultra violet light etc. We have found Premier to be trustworthy, knowledgeable, and thorough. We feel very comfortable recommending them to our friends and family."
Michael O. - Customer, Roy WA
January 28, 2023
"We had our septic tank pumped. Premier has friendly and competent customer service. I called and got an appointment set up for later that week. Premier sent confirmation and even reminders of the upcoming appointment. The service was done quickly and the price was lower than the previous company. They knew our pumping history from county septic records and noticed the last company did not send in the report. Premier is honest and will do only the work that is needed. They do not take advantage of their customers. They are careful and leave the area clean and neat.
I am very impressed and will continue to use them."
Sally P. - Customer, Eatonville WA
January 12, 2023
"Premier Septic is the BEST BEST BEST Septic Services around. We have used them for many years and they are the only ones we go to.
They are knowledgeable, great customer service and always complete the job. You can't go wrong with Premier Septic Services."
Diane B. - Customer, Rainier WA
January 12, 2023
"Excellent Service, Timely, Called prior to arrivals, Completed the job quickly and stated on arrival
what work was needed and what work was not required."
Erling B. - Customer, Yelm WA
January 11, 2023
"Premier Septic Services did a very thorough and professional job at our home. The driver was on time, courteous and friendly. I was equally impressed how he drove in reverse down our long driveway in between large pines 😂! Great experience, definitely recommend this company."
Deana R. - Customer, Roy WA
January 7, 2023
"They did a great job pumping our septic, very professional, timely, it works great!"
James H. - Customer, Roy WA
January 7, 2023
"We had a Christmas emergency, sewer was backing up into the house and overflowing pressure valves. No one else was willing to come out to help quickly, but these guys squeezed us in between appointments. They were so nice and understanding, and knew what to look for right away with the septic tank, the price was more than agreeable for coming out so suddenly and the work they did. The problem was fixed within an hour, replacing parts and installing new features. They have a customer for life, will highly recommend! The owners are so nice as well! Thank you so much for all you did, I can't thank you enough for taking the worry you took off of our shoulders! Happy Holidays from Chico and Alex!"
Alexandra T. - Customer, Olympia WA
December 29, 2022
"Our septic alarm went off THREE DAYS before Christmas this year!(2022) Clarence had planned to take Friday off, but was willing to come perform a Christmas miracle that day for our family! Friday ended up being on the crazy ice strom day and he showed up!!! He had spoke with my husband on the phone asking him if he has checked everything he could himself. While we planned for the worse(pump replacement) Clarence, once on sight was able to diagnose our system only needed a new float. Saving us all lot of money right before Christmas! Premier Septic was recommended when we bought our home in 2017, giving us a thorough tutorial of our septic system and how to properly care for it when they orginally pumped it. We've had our septic once since we great service. I'm so glad I have their business card on my fridge!
I can't recommend this business more!!! Thank you again Clarence!"
Malinda M. - Customer, Yelm WA
December 28, 2022
"Nice job very professional"
Tano B. - Customer, Roy WA
12/26/2022
"On time, fast, pleasant to work with"
Vicki R. - Customer, Yelm WA
December 19, 2022
"Great company with great customer service. Both my uncle and I use them and they have always been amazing 👏"
Carlos M. - Customer, Yelm WA
December 5, 2022
"Premier septic is outstanding and I recommend them. I had a high level alarm going off on my system and they were out here the next day and fixed the problem and cleaned my system at the same time. I will most definitely use Premier Septic again and again"
Troy M. - Customer, Roy WA
November 30, 2022
"Clarence and Amy are always responsive and amazing to work with. They genuinely care about their customers. We have had two experiences where their services were needed. Both times Clarence was attentive and fixed the problem quickly with reasonable prices.
Any time we need any septic work done, we will use Premier Septic."
November 22, 2022
"Had Clarence come out and inspect two separate septic systems and also installed an inlet baffle on one of them. He called and let me know he was on his way which was much appreciated. Did good work and got my inspections submitted to the county.
Will definitely call them in the future"
Jarod C. - Customer, Olympia WA
November 15, 2022
"After our septic person retired, I was worried about who to call. Premier Septic was highly recommended by several friends. Now I know why, very professional company. I will recommend their service to anyone. ."
Paul M. - Customer, Yelm WA
November 2, 2022
"Great job....done with skill and quickly ."
MaryJo M. - Customer, Rainier WA
October 31, 2022
"Excellent service. Showed up on time. Very knowledgeable. Friendly, quick service. will use again"
Daniel L. - Customer, Tenino WA
October 28, 2022
"Very reasonably priced, showed up promptly, answered all questions, and will be calling for an appt. the next time service is needed."
Sandra H. - Customer, Rainier WA
October 27, 2022
"Best septic company! I personally use them for my home, & refer Clarence to all my clients who are listing
their homes for sale and need septic inspection and services."
Tracy Goble - Real Estate Broker, Eatonville WA
October 13, 2022
"Excellent service! Very knowledgeable and professional. My expectations were exceeded, I'll never use another company again."
Jeff M. - Customer, Roy WA
October 7, 2022
"Great people and great company. They were polite and helpful on the phone and while doing their service they were
professional, calling first, arriving on time and doing a great job. Would use them again!"
Diane Z. - Customer, Olympia WA
October 6, 2022
"Every 5 yrs. Always perfect job. Thanks again"
Warren B. - Customer, Rainier WA
September 27, 2022
"They are fast, friendly and take time to explain to you what is going on with your issue. We will be using this company in the future!"
Jessica W. - Customer, Graham WA
September 27, 2022
"We have had two different houses that Premier Septic pumped septic tanks for. They are very professional, reasonable rates, and arrived on time.
They took care of all reporting which is great for Real Estate sales in the works. Thank you Premier Septic!"
Ermma L. - Customer, Roy WA
September 23, 2022
"Premier Septic Services is the most awesome company! Use these folks If you want a job done right with the highest quality workmanship. Amy and Clarence are the most dedicated, knowledgeable, customer-service oriented professionals ever. I needed my septic system pumped and also wanted three Riser Lids installed. The job required heavy digging to locate the tank itself then the concrete lids. Clarence tirelessly made this happen and expertly installed the new Riser Lids. Very happy customer here! I highly recommend Premier Septic Services!l"
Kerry H. - Customer, Graham WA
September 22, 2022
"Always a pleasure to work with Clarence. We had our septic alarm go off and they quickly too care of our problem."
Jim B. - Customer, Yelm WA
September 21, 2022
"Guy was quick, friendly, and answered all my questions after my emptying my septic tank. Will use again."
Jamie C. - Customer, Yelm WA
September 16, 2022
"Came out quickly, fast , fair price and friendly! Will be my go to company for any future needs!"
Rusty A. - Customer, Yelm WA
September 16, 2022
"Another, fast, friendly and professional service completed.
I have used Premier Septic several times over the last 3 yrs. Each time it's been or either repair, county inspection and /pumping the tanks.
Every time it has been more economical, great customer service from the time of making the appointment to the completed job."
Bonimae S. - Customer, Yelm WA
September 12, 2022
"Great service. Amy and Clarence provide outstanding, prompt service at a very reasonable price."
Bill K. - Customer, Olympia WA
September 5, 2022
"I called and left a message with these guys the day they got back from a vacation and I heard back super quick. They got me scheduled for the next day and then arrived right on time. We got to watch him clear a blockage and it was so cool. Clarence answered every question we had.
Absolutely will use every time we need a septic service!"
Taylor M. - Customer, Yelm WA
September 2, 2022
"Septic pumped and inspected for sale of house."
Amanda P. - Customer, Yelm WA
August 29, 2022
"Premier Septic is the perfect family run small business. I had an emergency and the owner, Clarence responded promptly and fixed the issue. I had used them for over two years and WOULD highly recommend their company."
Joe L. - Customer, Olympia WA
August 24, 2022
"I've used them twice now for my septic inspections. Very easy to communicate with, reasonably priced, punctual and very friendly.
Definitely a local business I plan to continue supporting!"
Michelle M. - Customer, Olympia WA
August 18, 2022
"After three years of country living in Thurston County, I finally received a septic system certification notice
Clarence of Premier Septic Services was timely, friendly and professional.
He provided me with the specifics of septic maintenance that I should have received during the walk-through of my new house.
I'll be calling him again in another three years for service."
Steven N. - Customer, Yelm WA
August 17, 2022
"Prompt, professional service provided guaranteed. Any questions I asked were answered without hesitation. Excellent service all around."
John K. - Customer, Yelm WA
August 15, 2022
"I left a few calls for other services on answering machines to have my septic pumped, but Premier was the only one that called back, so I set up an appointment with them. They also told me over the phone what my charges would be. Septic pumping is never cheap, but I thought them to be very reasonable compared to other services. The technician arrived on time and was very courteous and professional.
I will definitely use Premier Septic Services again."
Stephen B. - Customer, Olympia WA
August 15, 2022
"I have semi-annual septic system checks set up with Premier Septic. I like the facts that they send me visit notices well ahead of time; Clarence arrives as scheduled; checks the system completely; cleans the filter; and then let's me know the condition of the system. Complete peace of mind!"
Denis D. - Customer, Roy WA
August 12, 2022
"We were having problems with our septic tank pump. When I called Premier Septic Services, Amy gave me some advice so I could fix the problem myself; I commend them for this action. After a few days, we continued having a problem, so Clarence made a service call and made the repairs. He was prompt, courteous and very knowledgeable. Without a doubt, this is a company you want to do business with.
They're a five star service company."
Steve B. - Customer, Olympia WA
August 8, 2022
"Prompt, courteous, professional. Provided an inspection and insight. Service of the septic system was well done!"
Charles P. - Customer, Lacey WA
August 5, 2022
"Had our Septic Cleaned. Everything from scheduling down to making a payment was easy peasy. I definitely recommend. 5 Star service.."
Nickole C. - Customer, Yelm WA
August 5, 2022
"Needed an inspection and pumping for home sale. These guys have always been our go to! Great folks and work! Highly Recommend!"
Mikey M. - Customer, Roy WA
August 3, 2022
"I called Premier to come out and pump and inspect my septic tank. They showed up when they said they were going to be there, were very helpful, though I dug out the wrong opening on my septic tank, were quick and professional and it cost me what they said it was.
Doesn't get much better than that. Thanks!"
Leslie J. - Customer, Olympia WA
August 1, 2022
"We had our septic pumped and inspected by Premier Septic and they're fantastic! Amy in the office was so kind and informative. She even sent me a direct link to county paperwork that I needed to complete.Fairly priced and easy to schedule. We'd highly recommend Premier Septic!"
Caitlin M. - Customer, Yelm WA
July 30, 2022
"Fair price, communicative. Would definitely use them again."
Brent K. - Customer, Yelm WA
July 28, 2022
"Came out same day. Professional demeanor. Fast."
Timothy P. - Customer, Yelm WA
July 25, 2022
"We had Premier out for our every 3 year septic inspection. They showed up early, with a call, which was great. I learned more about my system than I have in the 12 years we've lived here. He discovered a small issue and fixed it up quickly while here. We will definitely use them again!"
Jenny H. - Customer, Yelm WA
July 25, 2022
"Premier septic is a very good company the people are great and they did awesome work for me I would recommend him highly"
Drake C. - Customer, Yelm WA
July 21, 2022
"Great service. No unexpected cost hikes. Very friendly and provided professional maintenance suggestions so we can maintain our septic better. Thank you and we will refer Premier Septic to others."
Catherine & Brian W. - Customer, Yelm WA
July 19, 2022
"Clarence and Amy are the best. Their services and professionalism makes a easy transaction when needing their services. Premier Septic Services is the first Company I call to handle any service I may need. Highly recommend them for all your needs."
Glenn R. - Customer, Yelm WA
July 12, 2022
"Clarence and Amy are very professional and my first choice in handling septic systems. They are the best to work with. Highly recommend them."
Charlene R. - Customer, Yelm WA
July 12, 2022
"Absolutely great service, very speedy and thorough response. Will be keeping their card handy!!!"
Jennifer B. - Customer, Roy WA
July 11, 2022
"AMAZING!! This company was the best! Fast friendly and affordable!! Will definitely use them again!!"
Darcy L. - Customer, Rainier, WA
July 1, 2022
"Premier Septic pumped and inspected the system at our place. Clarence works hard to get things right, whatever it takes to get it done well.
Had foresight to pack tools and parts to make a necessary fix here. All is well."
Randy C. - Customer, Eatonville WA
June 29, 2022
"I recently hired Premier Septic to come pump our septic tank and would highly recommend them! They were timely communicating about potential fees and options for appointments. They were very professional on site! Check them out if you are looking for Septic Services."
Simone T. - Customer, Spanaway WA
June 22, 2022
"Great service good people highly recommend. Showed up on time and did more than ordered by doing County inspection as well. Thank you Len"
Leonard H. - Customer, Olympia WA
June 22, 2022
"We had our mound system inspected today and I am very impressed with the entire process and really appreciated
the way I was walked thru what they did to inspect our system Jeni Reichel"
Jeni R. - Customer, Rainier WA
June 21, 2022
"Septic system inspection completed on schedule. Professional and throughly done."
John B. - Customer, Yelm WA
June 15, 2022
"This is the second time I have used Premier Septic and just like the first, they provided first rate response and professional, friendly service. They are on time, courteous and thorough. Absolutely my only choice for septic services!"
Philip J. - Customer, Roy WA
June 6, 2022
"Premier pumped out my septic tank. They were on time , courteous, knowledgeable and efficient. Great job!"
Margaret C. - Customer, Yelm WA
May 24, 2022
"Premier Septic does all of the Septic Monitoring for our Rental Properties and I wouldn't have anyone else do the job. They are also the ones I go to for any of our septic needs. Clarence is knowledgeable, experienced, thorough and a true professional.
Amy in the office is the best - she is responsive, takes care of details and has great follow thru.
They are a wonderful family business and I will never use anyone else as long as they are around."
Diane B. - Customer, Rainier WA
May 24, 2022
"Solid team. Called them out after the septic backed-up.
Issue resolved and know more knowledgeable about my septic system than I was before on maintenance of it."
Jason W. - Customer, Yelm WA
May 23, 2022
"Great service. Very informative. No BS. Highly recommend."
Chuck K. - Customer, Olympia WA
May 23, 2022
"Our tech was very quick, friendly and professional in pumping our septic. Love supporting small town businesses!"
Carmin W. - Customer, Yelm WA
May 21, 2022
"Excellent service, professional quality , on time , reasonable priced !!!"
Dan L. - Customer, Yelm WA
May 20, 2022
"The Yelm Kingdom Hall on Vail Rd SE Had a septic backup, we called Premier Septic Service and they came the next day which was not an inconvenience since we weren't having meetings til Thursday. Premier Septic came Wednesday and installed a new septic pump and floats. Clarence was very professional and efficient we are completely satisfied and recommend Premier Septic Service to everyone .
Sincerely Dan Lynam (maintenance)"
Dan L. - Customer, Yelm WA
May 20, 2022
"They were professional and definitely knew what they were doing. I got my time of transfer septic report back in record time.
I would definitely recommend them!"
Jenette G. - Customer, Yelm WA
May 16, 2022
"A great family owned business. Price was reasonable, they were on time. They pumped and inspected our septic. Great people!"
Shelly M. - Customer, Tenino WA
May 10, 2022
"Great customer service. Second time I have used their service. Recommend to all our friends. Very honest business dealings. On time all the time."
Mel F. - Customer, Olympia WA
May 9, 2022
"Clarence came and checked out our new septic tank that we have only had for about a year and told us to contact the people who put it in and fix the problem because some sewer pipes were settling and causing it to backup into the
house & we did what Clarence said to do & now it is working very good"
Debbie S. - Customer, Yelm WA
May 4, 2022
"Great service and a fair price. I would definitely use them again for any of my septic needs."
Francis S. - Customer, Olympia WA
May 4, 2022
"👍 timely and well done, thank you"
Matthew D. - Customer, Yelm WA
May 2, 2022
"Very reliable and honest company. Go out of their way to get you the best price on products they install. Shown up on time and complete the job to your total satisfaction. I have used their services twice and recommended them many times."
Mel F. - Customer, Olympia WA
May 2, 2022
"We built our house and moved in at the beginning of the pandemic - 3 1/2 years ago. We know nothing about septic systems...so we trusted our septic designer and contractor to install everything correctly. It's a Nuwater system (which is aerobic) and an Oscar II drain field. We had it inspected every 6 months for 2 years... In 2022, our trash tank wasn't properly emptying into the next chamber, so failed inspection. The technician said we may have to replace our tanks, which kicked my anxiety into overdrive. I needed a second opinion. After asking for recommendations on a Thurston County FB group, Amy from Premier Septic reached out to me and told me Clarence would be out to inspect it the next day. Amy, the office manager, was SO responsive and friendly...and eased my worries. Clarence called before coming out and determined it was an easy fix. In fact, he drove to the store to get parts and fixed it that afternoon. ❤️ We've been under contract ever since - and very pleased with the pricing, quality work and customer service. Seriously! Fast forward to this week. Our septic alarm goes off on Saturday morning. Amy reassures me first thing Monday morning and Clarence pays us a visit Tuesday. The air compressor went out... Luckily, he has a kit handy and is able to rebuild it. Very reasonable pricing for the service call and repairs! The alarm goes off again at 10pm that same day. Same low pressure message...air compressor stopped working again. 😭 Clarence comes out the next day (for free!!) and fixes the compressor (a bolt inside got loose or something)...and it's working again. He reassures us we can continue to use water normally as the pump is still working fine. That was Wednesday....and here we are Thursday and the stupid freaking alarm is going off again! This time it's a high water level warning. I text Amy....and of course she responds moments later to tell me Clarence will be out again tomorrow to take a look. Poor Clarence LOL! He is so patient, friendly and understanding... This company stands by their work and provides EXCEPTIONAL customer service. I highly recommend this local company... just know he'll probably be booked a lot because he'll most likely be repairing our stupid system. 🤣
Thank you, truly!!"
Shannon M. - Customer, Tenino WA
November 3, 2023
"My go to septic service company for years.. on time, professional, the best..
they are 5 star rated for a reason"
Bob S. - Customer, Yelm WA
November 3, 2023
"very knowledgeable, answered all questions , prompt."
Cal K. - Customer, Yelm WA
November 2, 2023
"Great service and highly recommend this septic company."
Cynthia H. - Customer, Yelm WA
October 31, 2023
"Great Job!!!!"
Mike U. - Customer, Yelm WA
October 26, 2023
"Very honest and experienced!"
Conley B. - Yelm, WA
October 24, 2023
"Great folks and got some serious issues fixed for us in a very timely manner.
Best place if you need septic system service"
Rodger R. - Customer, Yelm WA
October 20, 2023
"Down to earth people with alot of knowledge and willingness to help"
Gabriel R. - Customer, Yelm WA
October 17, 2023
"Great service. On-time and as quoted"
Leonora D. - Customer, Roy WA
October 9, 2023
"I have always recommended Premier Septic to my clients,
they are very honest, trustworthy and do a good job."
Stephanie C. - Realtor, Yelm WA
October 3, 2023
"They are honest, knowledgeable, reliable, and reasonably priced.
I would highly recommend them.😊"
Lisa M. - Customer, Graham WA
October 2, 2023
"Premier Septic did a great job for us this week, not only doing the "dirty work" but giving good useful information on the process.
Very friendly and efficient. Will definitely use them again."
Don Z. - Customer, Yelm WA
October 1, 2023
"They called to let us know they were on the way, showed up on time and did a professional job. They did an awesome inspection and pump job. Fixed an issue we had with our pump tank floats. Overall they did a great job."
Gary C. - Customer, Yelm WA
September 30, 2023
"Our appointment went smoothly! We did end up paying more than I thought BUT we had risers installed so no more worrying about digging up the septic come service time. Premier was so patient with us. The notes were wrong about where the septic was. It had to be located. It is a comfort to know that chore is off the list for 5 years and hardly a chore knowing we can reach out to Premier Septic Services when we need to."
Suzanne B. - Customer, Olympia WA
September 22, 2023
"Used them for periodic septic system inspection and pump-out. On time, called ahead when on his way.
I appreciated that he chose to not pull his truck down my long driveway to avoid chance of cracking the concrete.
My tank had a broken lid, and he had a replacement with him and installed it. I'll use Premier again."
Paul M. - Customer, Olympia WA
September 20, 2023
"They got me taken care of quickly and were easy to work with. Great company!"
Jodie G. - Customer, Yelm WA
September 19, 2023
"Very pleased with their service. Repaired items the prior septic company broke. Answered all my questions. Definitely recommend!"
Kurt F. - Customer, Yelm WA
September 19, 2023
"Great company - knows their stuff, on time, friendly."
Jodie G. - Customer, Yelm WA
September 19, 2023
"We had 2 different septics that needed serviced. They did both, back to back. Very professional while being very "small town" friendly. He did a great job, explained everything and the price was very fair. I highly recommend them!"
Cindy B. - Customer, Rainier WA
September 18, 2023
"On time great service and good advice Thanks for doing a job well done"
Jim S. - Customer, Olympia WA
September 15, 2023
"I can't tell you how pleased I am with this gentleman and the service that he gave me it was outstanding second to none top-notch... Kind of polite professional and on time actually half hour early... I highly recommend this gentleman hes a 5 star vendor thank you sir and your wife for answering the phone Amen"
Joe W. - Customer, Yelm WA
September 14, 2023
"Clarence and Amy are the kindest people you could meet. Very courteous, knowledgeable, well prepared and efficient small business. I learned way more about my system because of them, and they were able to show up early on my scheduled day. I would highly recommend, and actually referred them to a friend the same day. Scheduling was easy and quick. Luckily we did not immediate repair, just maintenance, but I will be sticking with them for the foreseeable future. Pricing was fair, in the middle of other quotes. You will be happy you called them."
Lisa P. - Customer, Rainier WA
September 11, 2023
"He came out on time, provided a fair quote, and did the job as expected. Great company to work with and he helped get our septic system up to code."
Kui W. - Customer, WA
September 9, 2023
"Fast and efficient Clarence did a great job"
Matt C. - Customer, Roy WA
September 8, 2023
"I would highly recommend them…."
James M. - Customer, Yelm WA
September 7, 2023
"Very profesional, and great communication!"
Diane W. - Customer, Roy WA
September 1, 2023
"Fast same day service, he went above and beyond to check the septic system. Highly recommended!"
Shanita M. - Customer, Rainier WA
August 31, 2023
"Premier showed up on time, as scheduled. Very professional and informative. Will call Premier for all my septic needs."
Jeanette D. - Customer, Yelm WA
August 31, 2023
"Premier did a fast and awesome job for me. Real people answered the phone ,YAHOO! and showed up Way faster and better than I could have hoped for. thank you so much. Yes I would recommend this business to all my friends and family. Thank You , Becky Z"
Becky Z. - Customer, Tenino WA
August 29, 2023
"Very professional! Clarance and his wife are excellent to work with."
Chad K. - Customer, Olympia WA
August 26, 2023
"Great work! We scheduled a routine septic system maintenance check, and learned that our pump had stopped functioning. The technician was able to return the next day and replace the pump. In retrospect, I should have asked more questions about what was determined to be the problem, and what the total cost would be. I thought "pump" referred to the pump-out, rather than the actual device. Nevertheless, I would call them again...but will ask more questions."
Diane F. - Customer, Olympia WA
August 26, 2023
"Great job and great service!! I highly recommend Premier Septic!"
Kevin W. - Customer, Yelm WA
August 21, 2023
The company was on time as scheduled. The company called to let me know they were 1/2 hour away.
The work was done professionally and the yard was left as it was found.
Michael M. - Customer, Yelm WA
August 14, 2023
"Did a septic pump and RSS report with Premier for a real estate transaction and they were quick, professional all for a good deal!
They were the best! Definitely would recommend"
Marcie D. - Customer, Puyallup WA
August 10, 2023
"Already have recommended to others."
Derick M. - Customer, Yelm WA
August 7, 2023
"Great customer service!"
Arturo A. - Customer, Yelm WA
August 4, 2023
"Not only were they able to get me the most affordable quote, but they came out within just days of calling the.
Our septic servicer was so really quick! I don't think he was there for even two hours."
Samantha B. - Customer, Yelm WA
August 2, 2023
"Our septic alarm went off.
Premier Septic was able to come out the same day and inspected and resolved the problem"
Bob P. - Customer, Yelm WA
August 1, 2023
"great service!"
Gary C. - Customer, Olympia WA
July 31, 2023
"I can't speak highly enough of how amazing this team was in what they do for their clients. They went above and beyond for me and my client! The customer service was on point and they worked with me to figure out a difficult situation. They were also on time, professional and submitted all the proper documentation for the sale of a home for my client. Thank you again for such great service! I highly recommend you!"
Ashleigh C. - Realtor, Roy WA
July 31, 2023
"I bought my first home! Yay! It has a septic.... Huh? 🤔 so after a few years I decide I better get someone out here to do some maintenance type stuff to it. I randomly called a (different) septic company and scheduled time for them to come out. They opened it up and both (tanks?) were full! They said I should have had an alarm going off. Go inside, darn alarm thing looks older than the hills and it was unplugged! Plug it in, yep, alarm is going off! They (the other septic guys) explain that someone else had to come out to give an estimate and someone would call me. They gave me a really elaborate and detailed explanation of all the things they needed to do ($$) before they could tell me what was going on.
Luckily, I mentioned my septic woes to a friend and she said you gotta call Premier Septic, they're honest and real good people. They will do what you need and only what you need, and you can trust them. She then told me a story of how a different septic company did someone she knew real wrong in the last year or so and how it was rather expensive and they didn't even fix the issue and later how Premier Septic made it right, and what a better experience it was all around. Pretty impressive to have someone singing your praises like that!
And from my own experience, I have to agree. From the start they were helpful, took the time to explain what they needed and didn't need to do over the phone, and it was fixed in one appointment! They didn't have to drain everything just enough to fix something (geez don't ask me) but it wasn't the huge elaborate plan the other company was saying they wanted to do. I can also say it's been 2 months and the (septic) alarm has stayed quiet!
Full disclosure, when I called, I found out I actually went to school with the owners and operators of this locally run business. I didn't know they got married but I think it's real sweet! They were good people back then, too, so no wonder! Anyway, as someone who knows nothing about septic I feel real good that I know who I'm gonna call in the future if anything happens again.
Oh, and another good tip, if you see something labeled alarm, make sure you leave it plugged in!🤦♀️"
Sue B. - Customer, Lacey WA
July 30, 2023
"Awesome! Very professional, reliable and very quick to respond to my needs. Highly recommend"
Debbie K. - Customer, Yelm WA
July 28, 2023
"great job and friendly people"
Laura B. - Customer, Roy WA
July 25, 2023
"We had such a great experience with Premier. They were quick and made sure we covered on everything we were gonna need too sell our house soon. When they came out they saw our 3 lids were cracked and needef replaced so they replaced them all for us. They didn't up charge us on them either same price you would pay if you went out and bought them yourself. Want a great and honest company Premier is the company."
Valerie S. - Customer, Yelm WA
July 25, 2023
"Staff was on time and knowledgeable and willing to answer all my questions. Will definitely use again."
Russell P. - Customer, Roy WA
July 21, 2023
"Great service, inexpensive and showed up when scheduled. Would gladly recommend and use again. Experienced, friendly and cordial."
Martin W. - Customer, Yelm WA
July 17, 2023
"Great experience with this company. Our pump on our septic stopped working and they had the issue figured out and resolved very quickly.
Highly recommend."
LeoIG - Customer
July 12, 2023
"They booked me within a couple days for an inspection.
Clarence was nice enough to show me each step of the inspection and answer all my questions."
Dave B. - Customer, Olympia WA
July 4, 2023
"Very Professional, honest Septic Pump work. It was done quickly and right. He also filled out and sent in, our Thurston County Septic 3 year required Check list. Emailed us a copy too. Cannot go wrong with this Quality Septic Pump Service ! He also fixed our septic alarm system a few years ago and we have had zero problems since ! Our Septic Service for life !"
Peter M - Customer, Yelm WA
July 3, 2023
"Great experience with office staff and Clarence the technician who performed the work was friendly and knowledgeable."
Dawn S. - Customer, Roy WA
June 30, 2023
"On time, Professional, Personable, good job done"
Douglas M. - Customer, Roy WA
June 30, 2023
"Scheduling by phone with Amy for septic service was a breeze. Available schedule allowed to set up routine pumping within the week. Clarence was very professional and efficient in routine septic maintenance services provided."
Mary B. - Customer, Roy WA
June 26, 2023
"Premier septic was very knowledgeable, honest, reliable."
Stephanie C. - Customer, Yelm WA
June 22, 2023
"Awesome service."
Tracy B. - Customer, Yelm WA
June 21, 2023
"Very upfront with pricing and scheduling. Provide both good service and information and advice about managing our septic system.
Would recommend and call them for any future service."
Fred M. - Customer, Olympia WA
June 20, 2023
"Very responsive. Was able to get my septic system taken care of promptly for a needed sale report."
Lisa C. - Customer, Roy WA
June 20, 2023
"They were on time, very friendly and efficient. I Will use them again."
Linda H. Customer, Yelm WA
June 19, 2023
"Great company! They adjusted to fit our schedule, communicative and punctual:)
Thank you Premier Septic!"
Karmen & David E. - Customer, Yelm WA
June 15, 2023
"Dennis was very efficient at pumping our septic system. He even had to do some digging. Explained that our tank had multiple chambers.
Did an inspection of the pump and pump tank,too. Very pleasant to work with. He was in and out in no time. Thanks."
Sharon F. - Customer, Yelm WA
June 15, 2023
"tank punp professional courteous on time good guy I recomend."
Tom M. - Customer, Yelm WA
June 14, 2023
"These guys are great. I won't use anyone else!"
Cindy G. - Customer, Yelm WA
June 13, 2023
"When we needed regular maintenance on our septic system, we used this company, and they met our expectations.
They were professional: quality work and good communication."
Crystal B. - Customer, Yelm WA
June 12, 2023
"Needed a routine septic pumped. It was easy and quick to set up an appointment. They came as scheduled, price was as quoted and I learned some interesting things about septic systems. I feel comfortable to call them again when the time comes. The over all experience was pleasant and friendly."
Gisela M. - Customer, Yelm WA
June 9, 2023
"I have used premier septic twice. Could not be more happy with their service. Professional and prompt. Will be our go to septic company for life."
Cindy G. - Customer, Yelm WA
June 8, 2023
"Septic tanks pumped and inspected. on time, and informative. Courteous and friendly, Thanks Amy and Clarence."
Jim Z. - Customer, Yelm WA
May 30, 2023
"Very honest and friendly. Was on time and we appreciated that!"
Selena C. - Customer, Yelm WA
May 17, 2023
"Not only were they the best price they also got the septic pump and inspection done within a week. Great job you will have my work from now on. Thank you."
Erin J. - Customer, Yelm WA
May 15, 2023
"We needed our septic tank pumped and gave Premier a call. The man who came to preform the service called to let us know he was on his way and arrivffed on time. He was really nice and professional and got to work right away. He was very clean and careful.
We will definitely use them for any further needs regarding our septic."
Katrina E. - Customer, Olympia WA
May 14, 2023
"Professional, responsive and friendly. I highly recommend Premier Septic for any work you may have."
Geoffrey M. - Customer, Lakewood WA
May 11, 2023
"Great Service!"
Bill L. - Customer, Roy WA
May 11, 2023
"I contacted this service to establish an Operation and Maintenance contract which is required by the county.
Amy was very responsive and went the extra step to modify the contract to better suit my needs. She even reached out to the county to clarify the requirements of the contract. I look forward to my first inspection this summer 2023."
David C. - Customer, Olympia WA
May 11, 2023
"Excellent all around service! The customer service representative was very helpful with what was required to file a septic inspection with the county, after I had my septic pumped. They offer the service but I chose to do it myself. In hindsight I should have just let them do it. She gave detailed guidance and had a great attitude when I called back with questions. They were fast and professional. Great company!"
Randall R. - Customer, Yelm WA
May 5, 2023
Clarence and Amy did a great job for us. They showed up on time and took care of all the paperwork efficiently.
Highly recommend Premier for their services.
Mark T. - Customer, Yelm WA
May 3, 2023
"Did a good job. Got the repairs done in a timely matter."
Richard V. - Customer, Yelm WA
May 1, 2023
"Nice people, responsive service. Clarence is very knowledgable. I've used him several times for various septic problems. The latest issue (a bad septic pump float) was resolved quickly and for a reasonable price. Amy, in the office, is professional and friendly."
Jon D. - Customer, Yelm, WA
April 27, 2023
"My septic alarm went off went off and when I called and I spoke with Amy, she set up an appointment for the next day, she explained Clarence was booked up for the day, however if he had time he might be able to fit me in the same day. He came out the same day, diagnosed why the pump went off and pumped the septic tanks that first day. Great service, very professional and great prices.
I would recommend this company to anyone needing their septic services."
Dawn M. - Customer, Yelm WA
April 25, 2023
"I have worked with Clarance for over 20 years he has always been there when I needed him.Responsive, knowledgeable, fast.
He and his wife Amy make a great team and get your paperwork out very quickly."
John G. - Customer, Yelm WA
April 25, 2023
"Called to let you know they were on their way and was here on time, Pump and inspected septic tank I will use there company again.."
Bob E. - Customer, Yelm WA
April 22, 2023
"Professional, informative & easy to do business with. Thank you!"
Trisha S. - Customer, Roy WA
April 19, 2023
"Clarence and Amy were great! Clarence arrived when he said he would, he was professional and thoroughly inspected our system for Pierce county. He explained the process all the way through and got the job done. He went above and beyond the scope of what was necessary to finish the job. I would definitely use these guys again! I greatly appreciated the reminder emails I received or I would have probably forgotten about my appointment."
Will M. - Customer, Graham WA
April 19, 2023
"This company was very clear and transparent on all charges and were competitively priced. Office staff were knowledgeable and personable.
We had to pump the septic and do all required reports to sell our home and Clarence was very thorough, professional, and timely.
I definitely recommend Premier for any/all of your septic needs!"
Jodie S. - Customer, Graham
April 13, 2023
"How time flies. It had been seven years since we had our septic serviced and there started to be a "stench in Denmark" and gurgling noise coming from the bowels of the earth. Service was past due and we needed immediate attention. We called Premier, Amy scheduled us quickly and Clarence was right on time. Stench gone and gurgling subsided, job well done. Clarence gave me some scoop on our poop control and put us on a schedule. Great folks to deal with and very pleased with their service. We strongly recommend Premier Septic Service!"
Tim L. - Customer, Yelm WA
March 31, 2023
"Answered all my questions very thoroughly. Great fast service worked us in earlier than scheduled appointment, highly recommended.
Wonderful customer service!!!"
Mindy B. - Customer, Olympia WA
March 29, 2023
"Clarence was very pleasant to work with and he arrived within the time window. Amy answered all of the questions we asked."
Lynn R. - Customer, Yelm WA
March 27, 2023
"Very expert process during septic pumping and septic inspection report uploaded to health department same day."
Patricia A. - Customer, Eatonville WA
March 23, 2023
"One of the most professional and responsive companies we have dealt with. They also seem like genuinely nice people. Highly recommend."
Nancy F. - Customer, Olympia WA
March 20, 2023
"Premier did a great job. Tank pumped, riser put in and a baffle replaced. Give them a call. Thanks Clarence."
Doyle D. - Customer, Rainier WA
March 19, 2023
"I 've used premier septic several times over the past years they're honest and do a great job"
Charlie W. - Customer, Olympia WA
March 17, 2023
"Excellent, through and honest service and charges about 1/2 of what the bigger companies
charges and don't add on charges and services you don't need."
John M. Sr. - Customer, Eatonville WA
March 13,2023
"They kept in contact with me. Awesome service 😉 thank you!!"
Peggy B. - Customer, Olympia WA
March 9, 2023
"Drained and certified septic tank nice quick job. Nice guy"
Joyce S. - Customer, Olympia WA
March 6, 2023
"Excellent and professional service from Premier Septic. Thank you!"
BL1X - Customer, WA
February 28, 2023
"Septic inspection, pump and septic tank repair."
Emily L. - Customer, Yelm WA
February 27, 2023
"Amazingly quick, professional and a decent price. I won't have any one else. Thanks"
Jan S. - Customer, Yelm WA
November 19, 2023
"Clarence and the whole staff was amazing from beginning to end. They helped us out during an emergency event while providing information on how to prevent issues in the future.
We had poor experiences with another company and Premier spent the time TEACHING me about our system, how it works, and how best to maintain it. I cannot thank them enough for their professionalism and quality. Absolute no-brainer on who will be servicing all of my septic needs in the future! Premier Septic Services all the way"
Derek P. - Customer, Yelm WA
November 9, 2023
"They did a great job and were professional. Clarence came out and drained the tank and installed risers for future access. Reused what he could and saved me some money."
Steve J. - Customer, Lacey WA
November 9, 2023
"We were gone out of state to Texas had some septic problems I called them they were out here the next day and fixed the problems we had this is my go to person if I have any other problems thank you so much"
Mike A. - Customer, Rainier WA
November 9, 2023
"Great service. Very knowledgeable and thorough."
Wes T. - Customer, Yelm WA
November 6, 2023
"This business checks all the boxes: clear and prompt communication, reasonable prices, quick and thorough workmanship,
willingness to answer questions and educate customers about maintenance and potential problems.
I would absolutely recommend Premier to anyone who needed septic services."
Bob J. - Customer, Olympia WA
December 17, 2020
"I found them listed in yelp, I sent them a message and within an hour I got a message, then a phone call to setup our appointment! It didn't take days to get a response, which was awesome! The day of our appointment we were told between 3 and 5, and they were good at giving us a call to let us know their ETA. We highly recommend them!"
Luvenna Q. - Customer, Graham WA
September 10, 2020
"Excellent company! Friendly, helpful and knowledgeable! Will use them again and recommend them for any septic service need."
Lara C. - Customer, Graham WA
August 3, 2020
"We called Clarence came out did a great job , experience , integrity, glad we had Clarence come out to do our project !
Will call again for future needs .."
Michael W. - Customer, Tacoma WA
July 31, 2020
"Super service experience with this company. They were on time and at cost.
Their guy made sure everything worked right before he left the site. Professional and polite! It was a pleasure to do business with them."
Tamara F. - Customer, Yelm WA
May 14, 2020
"I called Premier Septic Services due to their reviews. They were a little out of the area and didn't provide the service I needed
so referred me to someone closer who was excellent. Thank you Amy for taking your time to help me!"
Jennifer N.
May 9, 2020
"I am going to reiterate my complete satisfaction with a local business I have used several times now. If you all need any septic services, pumping, floats, tanks, whatever, waste NO TIME in calling Premier Septic Services owned by Clarence Fladager and Amy Fladager. They are "on point" with customer service, friendliness, prices, knowledge and timeliness. These people are just incredible and tonight they came after hours because we had a septic disaster lol. They were here in 15 mins and he wasted no time dillydallying, smoking, gearing up, stalling etc!!! He just got right to it. He took extra time to explain the whole system, the current problem, how the floats switches, filters all work, etc.... a crash course of septic 101. We love these people!"
Teresa M. - Customer, Yelm WA
January 30, 2020
"Good job and helped out alot. Definitely recommend."
Alan W. - Customer, Lacey WA
January 20, 2020
"thanks for taking great care of my mama. I really appreciate knowing she is in good hands!"
Elizabeth P. - Customer, Yelm WA
January 16, 2020
"This is an amazing septic service. He came out the following day, then after a couple days replaced our 15yr old septic pump (sand filter), put in a new float, and is an amazing expert. Throughly explained the process of how to reset the septic pump alarm (which went off a couple days ago) in the garage and shared some great preventative septic advice with us."
Cheryll F. - Customer, Olympia WA
January 8, 2020
"I was about to leave for vacation when my septic tanks started acting up. I messaged a few companies and Premier was the fastest to respond, with clear, friendly communication. They were able to send someone out to inspect the problem the same day I contacted them! They diagnosed the problem, explained it to me, and took care of it while I was away on vacation. They emailed me to let me know the job had been completed successfully while I was on vacation, allowing me to have peace of mind for the rest of my trip.
Very communicative, friendly, speedy, and a job well done at a reasonable price. Highly recommended!"
Jayson D. - Customer, Olympia WA
December 17, 2019
"Super awesome customer service, very responsive and reasonable, I will you their services in the future."
Christian G. - Customer, Yelm WA
December 16, 2019
"100% honest! They will take care of you, not run up the bill!"
Laura S. - Customer, Olympia WA
December 15, 2019
"What a great team! Quick response time. Thorough and prompt service. Can't believe they were able to fit me in that quickly.
Very reasonable price. Would highly recommend Premier Septic to anyone."
Jim M. - Customer, Eatonville WA
December 4, 2019
"Great Service from the initial call to the goodbyes ! First of all in my opinion being on time seems to be a challenge for a lot of companies,
Not this one. On time and very professional ! I highly recommend them !"
Wayne O. - Customer, Roy WA
November 5, 2019
"Clarence and Amy both worked hard make the timeline involved in selling our home when the unexpected septic issues arose during our final pumping of the tanks. Great company ethics ~we feel anyone using them will have the same quality experience."
Lynette R. - Customer, Graham WA
October 24, 2019
"Premier Septic did a fantastic job for us!!! They are courteous, and thorough all the way through.
We will definitely use them again! Highly recommended..."
Dea M. - Customer, Olympia WA
September 18, 2019
"You can stop looking for your septic repair or pumping service. Premier septic services is as many of these reviews state; honest, reliable, efficient, knowledgeable, on time, with upfront pricing. Clarence is a second generation owner/operator, a local guy with over 20 years experience in the business. You can rely on him to get the job done. Give them a call for a prompt reply, we're sure glad we did.
It's nice to find somebody these days whose reputation matters to them. The name "Premier" certainly fits!"
Pat W. - Customer, Olympia WA
August 22, 2019
"Amy and Clarence gave nothing but the best customer service. From the initial quote to the final paperwork, they did what they said they would, showed up on time, charged what they quoted, and were very helpful at every step. I can’t recommend them enough."
David H. - Customer, Olympia WA
July 2, 2019
"Excellent service, had an alarm going off, he responded the same day. Problem was fixed for a fair price, I highly recommend their service."
Thomas W. - Customer, Graham WA
May 13, 2019
"Awesome customer service. Small business at it's best!!! Thank you so much in being a part of our home sale.
Highly recommend to all who needs septic services!!"
Virgilio F. - Customer, Tacoma WA
May 11, 2019
"Premier is the best. I first called another septic company, I won't name names but that company tried to push services and repairs on me at a enormous price that I didn't think I needed. I called Premier out and sure enough my septic problems weren't anywhere as bad as the other company had said. Premier fixed the problem at a very reasonable price. Great customer service, prompt, thorough, and best of all very honest."
Diane S. - Customer, Olympia WA
April 24, 2019
"Premier Septic did an amazing job. Needed to get our septic pumped for the home sale and their next available appointment was a week out. Amy in the office made a call to Clarence and he was able to fit us in the next day. Amazing people and very friendly. Will use them again."
Cori C. - Customer, Graham WA
April 2, 2019
"Awesome service and they were able to fit me in on short notice.
Also didn't tear up my grass when he had to dig to get to the septic lids, thanks for the care and attention!"
Roberta B. - Customer, Spanaway WA
March 29, 2019
"Excellent service. Guy showed up on time and even fixed a broken pipe in my tank. I would highly recommend this company. Fair prices to."
David S. - Customer, Ashford WA
March 29, 2019
"amazing service and very knowledgeable. I my self dont have to slightest idea about septics whatsoever. And these guys before coming out talked me through a couple of steps to unclog it my self and boom!!! my family can use the water again thank you so much.
Such and honest stand up guy."
Ben K. - Customer, Yelm WA
March 25, 2019
"I loved the service I received from Premier Septic Services! Clarence and Amy were both extremely responsive and helpful from the moment I requested a bid to the actual delivery of services. They were able to fit me in within a couple days and even helped me with how to file my RSS afterwards. I experienced very timely communication throughout the process, always answering my questions within minutes.
In addition, their fees were the most affordable in the area. I highly recommend this company! Thank you!"
Jennifer A. - Customer, Edgewood WA
March 15, 2019
"Clarence and Amy are a great team.
Prompt getting back to you, will do their best to accommodate your needs and are reasonable with charges. Thanks for all your help over the years."
Judy H. - Realtor, Roy WA
March 13, 2019
"I used Premier for routine septic pumping. After calling three places to price check, Premier was ahead of the competition! There was an opening in the schedule just a few days away, and Clarence even called to say he could come earlier than he had planned.
He was super nice and knowledgeable.
This will be my go-to company!"
Jennifer D. - Customer, Yelm WA
February 1, 2019
"Clarence from Premier Septic provided quick, efficient and amazing service when my septic alarm went off today. He quickly determined the problem, which turned out to be a cheaply made pump with broken plastic blades that was installed by another large company.
The previous company charged me double for an inferior product, that didn't even last for 18 months.
He came immediately on a Saturday, and his prices were very reasonable. He didn't charge me for parts or service that wasn't needed, and was FAR cheaper than any other septic service I've received in the past. I would highly recommend this company for all septic needs. Clarence is an honest owner operator, and I appreciated his honesty, integrity, and will use him in the future for any and all septic issues."
Cheri L. - Customer, Yelm WA
November 17, 2018
"We just had Premier septic out to pump the tank. one of the lids was under the asphalt walkway.
he was so wonderful in handling the problem and everything was dug up and fixed in less than 2 hrs. WE HIGHLY Recommend them...."
Janet S. - Customer, Yelm WA
November 5, 2018
"Reasonable prices, nice guy"
Susie B. - Customer, Lacey WA
November 3, 2018
"I would highly recommend Premier Septic to anyone needing fast, affordable and professional septic service.
Fast reply time, convenient scheduling and hands down best pricing around."
Jeana Z. - Customer, Yelm WA
October 25, 2018
"Clarence did a great job and was extremely easy to deal with and fast service! Thank you!"
Kelli E. - Customer, Yelm WA
September 1, 2018
"My toilet starting acting up and I figured it was my septic since it was overdue for pumping.
I called a couple different places and Premier not only beat the next price by over $100, they came out and took care of it the same day.
I will recommend this company to anyone who needs septic services. Thanks guys!"
Melynda C. - Customer, Yelm WA
August 18, 2018
"Clarence has been in the business for a very long time, learned from his father.
I trust Clarence to do all my listing septics and my personal septics."
John Graver - Windermere Real Estate, Yelm WA
August 14, 2018
"I called Premier this morning when our septic was having sudden major issues and our toilets started overflowing. Clarence was able to come over right away within a few hours to our house. He fixed our septic issue right away which ended up being a bad clog.
Very reasonably priced, professional, and polite. Highly recommended!"
Lindsay B. - Customer, Tumwater WA
August 13, 2018
"Good company. Pumped pur tank awhile back"
Howard W. - Customer, Yelm WA
August 4, 2018
"Can't say enough nice things about this company! Fast, efficient, friendly, and honest! That's why Windermere uses them!"
Tracy G. - Windermere Property Management, Yelm WA
August 3, 2018
"Best service, fastest at response!! Thank you!!!! This should be the first company you call!"
Jennifer H. - Customer, Lacey WA
July 31, 2018
"Best septic company around, Honest, Ethical, Hard working! Did I mention HONEST!"
Stephanie Crone - Windermere Real Estate, Yelm WA
July 25, 2018
"Had a problem with our septic tank, and i was really clueless about the whole situation. I asked for a quote from several companies and decided on premier as they were close and told me several things it might be as i was expecting the worst possible scenario. I discussed options though several emails and phone calls. The professionalism when he came out to do the work was outstanding. The whole while the work was being done from initial email they were all abour saving us money as opposed to replacing the whole system. A very outstanding company that i highly recommend"
Darren C. - Customer, Yelm WA
July 19, 2018
"I am impressed. Fit me in with in an hour, courteous, and knowledgeable. Fair price.
I will call again if I have an issue with my septic system."
Joel M. - Customer, Olympia WA
July 9, 2018
"They were recommended to us my a friend of mine & after calling around price checking they were the best price
around that we could use our tax return on & we are going to keep using them"
Debbie S. - Customer, Graham WA
July 8, 2018
"Had a problem with water backing up into the bathtub, and the guy I talked to walked me through a self help fix to try on my own, it worked.
He saved me at least 150$ on a call out and at least 350$ in having it pumped.
When I do need septic service or maintenance this company will be the first choice for me. Thank you!"
Patrick W. - Customer, Yelm WA
July 7, 2018
"You folks are the best! I called and left a message, got a call back immediately and you took the time to understand the system and then talked us through how to fix it. We were back up and running immediately! So, a great big thank you to you for the assist.
When anyone asks for a septic company, you are the one!"
Terri & Charles P. - Customer, Yelm WA
July 7, 2018
"i highly recommend too. I had an emergency and they were out same day within a couple hours. Very reasonable and I could had been really taken advantage of by another company. I appreciated the expediency, honest answers and a price I could pay."
Kim H. - Customer, Yelm WA
June 26, 2018
"I am a first time homebuyer with a septic system. I appreciated Clarence taking the time to explain the processes and cover the basic inspection. He went above and beyond when he additionally cleaned out the tank where the pump was located. He provided recommendations on how to prevent issues and how to keep the system running smoothly. His price when compared with others was also great. He was on time and called ahead to let me know he was on his way. Overall coming from Texas to this beautiful state and learning a little of the in outs have been positive. Clarence reinforced that with his patience on all my questions. Thanks Clarence home 2712."
FG. - Customer, Tacoma WA
May 16, 2018
"Very fast, efficient and inexpensive! So happy I called! I had a problem with the toilets and bathtubs backing up in the house
and it turned out to be the pitch in the pipe. He came out on a Saturday and got us working again. Thank you!!"
Kristena C. - Customer, Yelm WA
May 10, 2018
"Highly recommended. Very courteous and thorough."
Heather D. - Customer, Lacey WA
May 2, 2018
"Good company. Explains everything they are doung and why. Answered all my questions and very reasonable. Highly recommend"
Jimmy H. - Customer, Yelm WA
April 28, 2018
"Great company!!! Helped me out not too long ago!!! Was able to come same day. I would highly recommend Premier to everyone!!"
Mike H. - Customer, Yelm WA
April 27, 2018
"Fast, affordable, top notch service. Thank you much"
Mike C. - Customer, Roy WA
April 9, 2018